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Return Policy

Returns must let us customer support known within 2 days from the time you receive the dress。The address on the parcel is not our return address,please note.

1. All the dresses are custom-made on website, in general condition, we cannot accept the replacement.

2. We check each dress before we send it out, we can ensure the color and the size are the correct, if you find the size or the color is wrong, please contact us.


Attention: 1. If the color is different after received the dress, it maybe due to the difference of display monitor.
2. Please be aware that due to the nature of the handwork required, the finished gown may vary approximately 1" in either direction of specified measurements. Full refund herein does not inclcude the shipping and handling cost for non-costume pieces.

We do NOT accept cancellations on the orders after 72 hours of the initial purchase

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